Identify which connection is missing
Start with the symptom. Is there no Wi-Fi control in Windows, no Ethernet adapter, or an adapter that appears normally but cannot connect? These lead to different checks.
ASUS specifies Realtek 1 Gb Ethernet and Realtek RTL8821CE Wi-Fi 5 for this model. The wireless module supports 2.4 GHz and 5 GHz, with a 1x1 radio configuration. It does not gain a 6 GHz radio from a newer driver.
Confirm that the motherboard name includes WIFI. This article does not cover a non-WiFi A520M board or a separate USB wireless adapter.
Select the package by device and Windows version
Open the board's official driver page in the sources below and select the operating system actually installed. Read the supported systems in the individual package description as well as the page's operating-system selector.
- LAN: the wired Realtek Ethernet connection; ASUS lists RTL8111H packages.
- Wireless: the RTL8821CE Wi-Fi connection.
- Bluetooth: the module's Bluetooth function, with its own download category.
- Chipset: the AMD platform drivers; these do not replace a missing wireless package.
If Windows shows an unidentified Network Controller, open its Properties, choose Details and then Hardware Ids. Save that identifier before selecting a package. A second-hand system may have a replacement adapter, so the hardware present takes precedence over a guess based on the motherboard name.
Install when the PC has no internet
On another computer, download the matching network package from ASUS and transfer it on a USB drive. Extract the archive on the destination PC and follow the package's installer instructions. Restart if requested.
When wired networking works, it can provide the connection needed for further downloads. Install the other relevant motherboard packages individually, checking the result after each. There is no need to install every utility on the support page to make the network adapter appear.
Check the result rather than repeating the installer
Return to Device Manager. Look for the expected adapter and check its Device status and Driver tabs. A package reporting successful installation is not enough if the device still has an error.
If the adapter now appears but reception is poor, check the supplied antenna connection and placement. If other networks appear but your own does not, confirm that the router is broadcasting a compatible 2.4 GHz or 5 GHz network. A 6 GHz-only network is outside this board's documented radio support.
If the device remains unidentified, retain its hardware ID, Windows version and error code for ASUS support. Do not replace the operating system or flash the BIOS solely because a wireless installer did not match the device.
Original sources
Check the exact model, PCB revision and current manufacturer instructions before acting.
- ASUS TUF GAMING A520M-PLUS WIFI — official driver downloads ↗
- ASUS TUF GAMING A520M-PLUS WIFI — specifications ↗
- Microsoft — identify a device using Hardware Ids ↗
- ASUS — installing motherboard drivers from the official support site ↗
Source-linked editorial guide · Reviewed 2026-10-29 · Not hardware-tested
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